KCPowerCar · Privacy & transparency / 隐私与透明
Privacy Policy — English
Effective date: November 13, 2026
No app data collected. No advertising SDKs, analytics SDKs, or tracking in KCPowerCar.
About this policy
This policy describes the privacy practices of the KCPowerCar mobile app, provided by Anhui Kangcan New Energy Technology Co., Ltd. KCPowerCar connects your phone to a compatible KC Power charger over Bluetooth to display charging status, manage supported charging settings, and view device information.
This policy covers the mobile app. It does not describe independent data processing by Apple, your email provider, or other services you choose to use outside the app.
App data we do not collect
We do not collect or upload personal information or usage data from KCPowerCar. The app does not send device identifiers, charging records, location data, usage statistics, or crash logs to us or third parties.
KCPowerCar does not include advertising or analytics SDKs, and we do not use the app to track you across other apps or websites. We do not sell or share data obtained from the app.
Bluetooth access and device communication
The app uses Bluetooth to discover and connect to a compatible charger and exchange the device information and commands needed for its charging functions. These exchanges occur between your phone and the charger; we do not upload them to a server.
You can allow or withdraw Bluetooth access through your iPhone’s Settings. Without Bluetooth permission, connected charging functions will not work.
Data retention, deletion and your control
Because we do not collect app data on our servers, we have no server-side app records to retain or delete. You can stop using the app, disconnect from your charger, and withdraw Bluetooth permission at any time.
If the app saves settings on your phone, you can remove its local app data by deleting the app using the iOS “Delete App” option. Settings stored on the charger itself are separate; deleting the app does not reset the charger. Follow the charger’s instructions to manage those settings.
For questions about data or to request deletion of information you have separately sent to support, contact us below.
When you contact support
If you contact us by email, we receive your email address and the information you voluntarily include. We use that information to respond to your request and provide support. This is separate from automatic collection by the app, which does not occur.
Please send only the information needed for your request. You may contact us to ask about, correct, or request deletion of information you provided to support, subject to any applicable record-retention requirements.
Anhui Kangcan New Energy Technology Co., Ltd.
Privacy and support enquiries
apple.software@kcpowercar.cn
Changes to this policy
If our privacy practices change, we will update this policy and its effective date. If a future app version introduces data collection or needs additional permissions, we will update the relevant disclosures and obtain permission where required before that processing begins.
隐私政策 — 中文
生效日期：2026 年 11 月 13 日
不收集 App 数据。KCPowerCar 不包含广告 SDK、统计分析 SDK 或跟踪功能。
关于本政策
本政策说明 KCPowerCar 移动应用的隐私处理方式。应用由 Anhui Kangcan New Energy Technology Co., Ltd. 提供，通过蓝牙将手机与兼容的 KC Power 充电器连接，用于显示充电状态、管理设备支持的充电设置以及查看设备信息。
本政策适用于移动应用，不涵盖 Apple、你的电子邮件服务商或你在应用以外自行使用的其他服务所独立进行的数据处理。
我们不收集的 App 数据
我们不从 KCPowerCar 中收集或上传个人信息或使用数据。应用不会向我们或第三方发送设备标识、充电记录、定位信息、使用统计或崩溃日志。
KCPowerCar 不包含广告或统计分析 SDK，我们不会利用应用跨其他 App 或网站跟踪你，也不会出售或共享从应用中取得的数据。
蓝牙权限与设备通信
应用通过蓝牙发现和连接兼容的充电器，并交换实现充电功能所需的设备信息与控制指令。这些通信发生在手机与充电器之间，我们不会将通信内容上传到服务器。
你可以通过 iPhone 的“设置”授予或撤回蓝牙权限。未授予蓝牙权限时，连接设备后的充电相关功能将无法使用。
数据保存、删除与自主控制
由于我们不在服务器上收集 App 数据，因此没有需要保存或删除的服务端 App 记录。你可以随时停止使用应用、断开充电器连接或撤回蓝牙权限。
如果应用在手机上保存了设置，你可以使用 iOS 的“删除 App”选项删除应用及其本地数据。充电器自身保存的设置与 App 本地数据相互独立，删除应用不会重置充电器；请按照设备说明管理充电器的设置。
如对数据处理有疑问，或需要删除你另行发送给客服的信息，请通过下方邮箱联系我们。
当你联系客服时
如果你通过电子邮件联系我们，我们会收到你的邮箱地址以及你主动在邮件中提供的信息，并使用这些信息回复你的请求和提供支持。这不同于 App 自动收集数据；应用本身不会进行自动数据收集。
请仅提供处理请求所必需的信息。你可以联系我们，了解、更正或请求删除你向客服提供的信息，但适用的记录保留要求另有规定的除外。
Anhui Kangcan New Energy Technology Co., Ltd.
隐私与技术支持邮箱
apple.software@kcpowercar.cn
政策更新
如果隐私处理方式发生变化，我们会更新本政策及其生效日期。若未来版本新增数据收集或需要额外权限，我们会在开始相关处理前更新相应说明，并在有要求时取得你的授权。
